1. Introduction
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect, how we process it, and what rights you have under Swiss data protection law, including the revised Federal Act on Data Protection (FADP/DSG).
2. Information We Collect
We may collect the following categories of data:
Contact information (e.g., phone number);
Dietary preferences, goals, and selected plans;
Technical information (e.g., IP address, device type, cookies);
Anonymized analytics data on service usage.
3. How We Use Your Information
We use your personal data for lawful purposes only, including to:
Create and personalize your nutrition plan;
Maintain and improve our service;
Communicate with you when necessary (e.g., to confirm registration);
Analyze usage and enhance service quality.
4. Data Retention and Security
We use appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. Your data is kept only as long as necessary to fulfill the purposes described above, or as required by law.
5. Sharing of Information
We do not share your personal data with third parties, except where necessary to operate our service (e.g., hosting or analytics providers), and only when they comply with applicable data protection laws.
6. Cookies and Tracking Technologies
We use cookies and anonymous analytics tools to understand how users interact with our website and app. You can disable cookies in your browser settings, though this may affect certain features of our service.
7. Your Rights
You have the right to:
Request access to your personal data;
Correct or delete your data;
Withdraw your consent to data processing at any time;
Lodge a complaint with the competent data protection authority in Switzerland.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at hello@veltofood.com.
Privacy Policy